Shipping policy

FREE SHIPPING

We are glad to bring our customers great value and service. That's
why we provide free shipping from our warehouses in Europe & USA
by FEDEX, USPS, DHL, DPD and more carriers.

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international services. However, there are
some locations we are unable to ship to. If you happen to be from
one of those countries, we will contact you.
Depending on where you live, the time may take for your exchanged
product to reach you may vary.

LOST/MISSING PACKAGES

Wake Strike is not liable if the incorrect address is placed during the
checkout process. Please make sure that your billing and shipping
address are correct before processing your order. If we have made
an error we will fully take responsibility for the original order that
was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have
shipped. By purchasing our products, you consent that one or more
packages may be shipped to you and may get custom fees when
they arrive depending on the country of destination.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is
shipped, you can also check the "Track your order" page to get more
details and shipping history information.

MY TRACKING SAYS "NO INFORMATION AVAILABLE AT THE MOMENT".

For some shipping companies, it takes 1-5 business days for the
tracking information to update on the system. If your order was
placed more than 5 business days ago and there is still no
information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes
be sent in separate packages, even if you've specified combined
shipping.
If you have any other questions, please contact us and we will do
our best to help you out.